Privacy Policy

1. Introduction

PugWriter ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our novel writing application.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: your email address when you sign up or sign in via email code.
• Content: the projects, outlines, documents, and other writing content you create within PugWriter.
• Usage data: information about how you interact with our application, including pages visited, features used, and session duration.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve PugWriter
• Authenticate your identity and manage your account
• Send you transactional emails (e.g., sign-in verification codes)
• Respond to your requests, comments, or questions
• Monitor and analyze usage trends to improve user experience

4. AI Features

PugWriter may use third-party AI services (such as OpenAI, Anthropic, and Google) to provide writing assistance features. When you use these features, portions of your content may be sent to these providers for processing. We do not use your content to train AI models. Please review the privacy policies of these providers for more information on their data practices.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use PostgreSQL databases hosted by Neon with encryption at rest and in transit. While we take reasonable measures to protect your information, no method of electronic storage is 100% secure.

6. Data Sharing

We do not sell your personal data. We may share your information only in the following circumstances:

• With your consent
• With service providers who assist in operating our application (e.g., hosting, email delivery, AI providers)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your content
• Withdraw consent for optional data processing

8. Cookies

We use essential cookies to maintain your authentication session. We do not use third-party tracking cookies or advertising cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at support@pugwriter.com.